Customer Service Representative Utilities
City of Alabaster
About this role
The City of Alabaster is seeking a customer service representative responsible for assisting utility customers through billing inquiries, account updates, payment processing, and resolving concerns. The role involves managing customer interactions, data entry, and supporting field personnel with service orders.
Skills
Qualifications
About City of Alabaster
cityofalabaster.comThe City of Alabaster, Alabama’s official website serves residents, businesses, and visitors as a central portal for municipal services, government departments, elected officials, and local news and events. It provides online access to resources such as permits and licensing, utility and fee payments, meeting agendas and minutes, public safety information, and service request forms. The site also highlights community programs and economic development opportunities while offering contact details for city departments and leadership. Its purpose is to streamline civic interactions, increase transparency, and promote community engagement.
About City of Alabaster
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for City of Alabaster.
Salary
$2k – $3k
per year