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Customer Service Representative - Work From Home, AZ Only at Modivcare - ApplyBlast

Customer Service Representative - Work From Home, AZ Only

Modivcare

11 days ago

2.6 on Glassdoor

Remote

Full Time

Junior

0 applicants

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About this role

Modivcare is seeking an experienced Customer Service Representative to serve as the first point of contact for members, resolving questions and concerns while coordinating transportation services. This remote role requires a dedicated workspace and high-speed internet, with a focus on accurate documentation and maintaining a positive customer experience. The position supports a 24/7 contact center environment, including nights, weekends, and holidays.

Responsibilities

Coordinate transportation services and resolve member questions
Schedule, modify, and cancel transportation reservations
Document customer interactions and ensure accurate trip data entry

Skills

About Modivcare

modivcare.com

Headquarters

Denver, Colorado, United States

Company Size

10001+ employees

View Profile

Modivcare is a provider of non-emergency medical transportation, in-home personal care, and remote monitoring services to members across the United States. The company delivers transportation and care solutions to support Medicaid, Medicare Advantage and health system partners, focusing on improving access to care and reducing ER utilization.