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Customer Service Representative at Liaison International - ApplyBlast

Customer Service Representative

Liaison International

10 months ago

3.8 on Glassdoor

Onsite

Full Time

Junior

1 applicant

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About this role

An Admissions Representative for the Centralized Application Services (CAS) department serves as the front-line communicator with applicants, providing support via phone, email, and chat. The role includes initial 2-week training with knowledge checks and ongoing coaching, supporting multiple CASs and internal tools. Employees work standard shifts (initially Monday–Friday 9:00 AM–5:30 PM EST) with opportunities to bid on other shifts after three months.

Skills

Qualifications

Bachelor's Degree

About Liaison International

liaisonedu.com

Headquarters

Watertown, Massachusetts, United States

Company Size

501-1000 employees

Founded

1990

View Profile

Liaison is a higher-education technology company that provides admissions and enrollment management solutions for colleges, universities, and professional schools. Its platform combines application processing, CRM-driven recruitment and engagement tools, event and communications management, centralized application services, and analytics to help institutions attract, enroll, and support students. Liaison emphasizes data-driven workflows, integrations with campus systems, and strategic services to improve recruitment efficiency, student engagement, and enrollment outcomes.