Customer Service Representative

ZURU(22 days ago)

Warsaw, Poland, PolandOnsiteFull TimeJunior$49,068 - $66,693 (estimated)Customer Service

About this role

ZURU is hiring a Customer Service Representative in Warsaw, Poland to serve as the primary point of contact for European customers. The role focuses on supporting customer accounts through onboarding, order execution, and issue resolution while partnering with internal teams and external logistics providers. The position supports customer satisfaction and process improvements across order-to-cash operations.

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Required Skills

Customer Onboarding
Account Management
Order Fulfillment
Inventory Replenishment
Product Listing
EDI Integration
Process Improvement
3PL Coordination
Co-Packing
Invoice Compliance

+7 more

Qualifications

High School Diploma

About ZURU

zuru.com

ZURU is a global consumer-products and technology group on a mission to "reimagine tomorrow," organized into three core divisions: ZURU Toys, ZURU Edge, and ZURU Tech. The company designs, engineers and brings innovative toy brands and consumer goods to market rapidly, combining product design with manufacturing and global distribution capabilities. ZURU Tech focuses on proprietary engineering, automation and digital innovation, while ZURU Edge handles commercial operations, supply chain and scaling. Together they emphasize fast iteration, tech-enabled manufacturing and disruptive product development at scale.