Customer Service Representative Manager
ZURU
About this role
ZURU is seeking a Customer Service Representative (CSR) Manager in Warsaw, Poland to lead the customer service function and ensure exceptional customer experiences across the European market. The role focuses on building a high-performing team, strengthening cross-department partnerships, and elevating service delivery as the company continues rapid global growth.
Skills
Qualifications
About ZURU
zuru.comZURU is a global consumer-products and technology group on a mission to "reimagine tomorrow," organized into three core divisions: ZURU Toys, ZURU Edge, and ZURU Tech. The company designs, engineers and brings innovative toy brands and consumer goods to market rapidly, combining product design with manufacturing and global distribution capabilities. ZURU Tech focuses on proprietary engineering, automation and digital innovation, while ZURU Edge handles commercial operations, supply chain and scaling. Together they emphasize fast iteration, tech-enabled manufacturing and disruptive product development at scale.
Recent company news
The Toy BookZURU Acquires Tytan Toys to Expand Construction Portfolio
Sep 15, 2025
Retail TouchPointsHow Daily, Store-Specific Data Gives Zuru Sharper Holiday Marketing Insights
Dec 17, 2025
Forbes AustraliaTo infinity and beyond: The Mowbray siblings assembled a billion-dollar fortune from cheap toys. Can they create something grander?
Nov 6, 2025
ABC7 Los AngelesNew Zealand billionaires Mat and Nick Mowbray buy up beachfront Malibu lots destroyed in Palisades Fire
Jan 5, 2026
Realtor.comEXCLUSIVE: Billionaire New Zealand Brothers' Plans to Rebuild Malibu Coast Revealed
Sep 1, 2025
About ZURU
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for ZURU.
Salary
$85k – $114k
per year