Customer Service Representative

Altasciences(5 months ago)

Montreal, QuebecOnsitePart TimeJunior$50,875 - $71,868 (estimated)Customer Service

About this role

The Customer Service Representative at Altasciences provides volunteers with preliminary clinical trial information, pre‑screens participants for eligibility, and ensures compliance with study protocols, Good Clinical Practices, and SOPs. The role handles inbound calls, manages participant data, schedules appointments, and contributes to recruitment targets.

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Required Skills

Customer Service
Call Center
Bilingual Communication
Clinical Research
Scheduling
Data Entry
Recruitment
Problem Solving

Qualifications

High School Diploma
College Degree

About Altasciences

altasciences.com

Contract research organization specialized in seamless, end-to-end, early phase drug development, we act to get your most promising compounds into and through early phase clinical trials.

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