Customer Service Representative

Campus Opportunities(1 month ago)

OnsiteFull TimeMedior$38,580 - $48,340Customer Service

About this role

A Customer Service Representative supporting municipal utility customers, serving as a primary contact for account inquiries and transactions. The role interacts with customers in both call-center and in-person settings and supports the utilities department’s customer-facing operations. Emphasis is on professionalism, customer focus, and adherence to city policies.

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Required Skills

Customer Service
Cash Handling
Data Entry
10-Key
Billing
Meter Reading
Call Center
Communication
Problem Solving
Reporting

+2 more

Qualifications

High School Diploma
Class C Texas Driver's License

About Campus Opportunities

georgetown.edu

New Relic is a SaaS observability and telemetry platform that helps engineering teams instrument, monitor, and troubleshoot applications and infrastructure. It provides APM, infrastructure and host monitoring, logs, metrics, distributed tracing, real-user monitoring, synthetics, alerting, and dashboards through a unified interface and query language (NRQL). Lightweight agents and integrations collect telemetry from apps, browsers, cloud services, containers, and networks so teams can correlate signals and perform root-cause analysis in real time. Organizations use New Relic to reduce mean time to resolution, optimize performance and costs, and gain end-to-end visibility across their stacks.

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