Customer Service Representative

Philip Morris International(9 months ago)

Noida, IndiaOnsiteFull TimeJunior$43,256 - $58,782 (estimated)Customer Service

About this role

The Advisor I, Customer Service position handles customer interactions via inbound/outbound calls and internet channels to provide frontline support and resolve routine product or service issues for clients. This is an entry-level, full-time onsite role based in Noida that may include content moderation duties involving review of user-generated material.

View Original Listing

Required Skills

Customer Service
Communication
Empathy
Problem Solving
Multi-Tasking
Computer Navigation
Call Handling
Attention To Detail
Content Moderation
Shift Flexibility

Qualifications

Graduate
Undergraduate

About Philip Morris International

pmi.com

Philip Morris International (PMI) is a leading global company focused on creating a smoke-free future by developing innovative alternatives to traditional cigarette smoking. Committed to providing products that are better choices for consumers, PMI aims to replace cigarettes with smoke-free products over time. The company leverages advanced technology and rigorous research to enhance the consumer experience while prioritizing public health and sustainability. With a strong vision for a smoke-free world, PMI is transitioning towards a portfolio that reflects its commitment to reduced-risk products.

View more jobs at Philip Morris International →