Customer Service Representative
Philip Morris International(9 months ago)
About this role
The Advisor I, Customer Service is an entry-level role that interacts with customers via inbound/outbound calls and online channels to handle routine inquiries about products and services. The position works under close supervision within defined procedures and may, depending on assignment, involve reviewing or moderating user-generated content that can be sensitive in nature.
Required Skills
- Customer Service
- Communication
- Empathy
- Problem Solving
- Multitasking
- PC Knowledge
- Content Moderation
- Data Entry
- Call Handling
- Attention To Detail
+1 more
Qualifications
- Graduate in Any Discipline
- Undergraduate in Any Discipline
About Philip Morris International
pmi.comPhilip Morris International (PMI) is a leading global company focused on creating a smoke-free future by developing innovative alternatives to traditional cigarette smoking. Committed to providing products that are better choices for consumers, PMI aims to replace cigarettes with smoke-free products over time. The company leverages advanced technology and rigorous research to enhance the consumer experience while prioritizing public health and sustainability. With a strong vision for a smoke-free world, PMI is transitioning towards a portfolio that reflects its commitment to reduced-risk products.
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