Carrier

Customer Service Representative

Carrier(1 month ago)

East Syracuse, NY, USAOnsiteFull TimeJunior$31,500 - $49,500Customer Service
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About this role

A Customer Care Representative at Carrier is part of the Customer Care Center that handles inbound support calls on the 1-800-Carrier line for North America. The role represents Carrier in customer interactions with homeowners and dealer networks and supports the company’s customer-facing operations.

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Required Skills

  • Customer Service
  • Call Handling
  • Inbound Calls
  • Records Management
  • Dealer Referral
  • Warranty Information
  • Product Comparison
  • Communication
  • Salesforce
  • Time Management

Qualifications

  • High School Diploma or GED
  • Bachelor's Degree
Carrier

About Carrier

carrier.com

Carrier is a global leader in intelligent climate and energy solutions

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