Customer Service Representative
ThedaCare
About this role
The Customer Service Representative handles first-level inbound patient calls at ThedaCare, providing account assessments, insurance verification, and billing information. The role focuses on resolving customer requests, processing payments, arranging payment plans, and identifying financial assistance needs. It supports accurate documentation and collaboration with internal and external partners to ensure proper patient billing.
Skills
Qualifications
About ThedaCare
thedacare.orgThedaCare is a comprehensive healthcare system dedicated to individualized care located throughout Northeast Wisconsin.
Recent company news
NBC26ThedaCare Medical Center-Oshkosh to open in January
1 month ago
Fond du Lac Reporter‘Options without having to travel’: ThedaCare Medical Center-Fond du Lac ready to open April 16
Apr 10, 2025
ThedaCareRipple By ThedaCare
Sep 24, 2022
thenorthwestern.comFroedtert ThedaCare Health announces board of directors after merger
Feb 8, 2024
Froedtert & MCWBryce Gartland, MD, appointed to serve as Froedtert ThedaCare Health South Region president
Jan 15, 2025
About ThedaCare
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for ThedaCare.
Salary
$41k – $56k
per year
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