Customer Service Representative
Probe Group
About this role
A Customer Service Representative at Probe Group handles interactions with mobile customers across voice and live chat channels, acting as a primary point of contact for account, billing, and service inquiries. The role focuses on delivering a high-quality customer experience, working within company policies and schedules while supporting company growth through customer engagement.
Skills
About Probe Group
probe.groupWe are leaders in CX and BPO services with a clear purpose: to consistently deliver meaningful experiences by empowering people, driving innovation and harnessing technology.
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About Probe Group
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Probe Group.
Salary
$54k – $73k
per year