Team Leader - Hardship
Probe Group
About this role
A Team Leader at Probe CX leads a newly formed team dedicated to supporting customers in financial hardship, ensuring empathetic, compliant, and effective solutions. The role involves balancing operational targets with the human side of hardship support, including people leadership, quality compliance, and operational excellence.
Skills
About Probe Group
probe.groupWe are leaders in CX and BPO services with a clear purpose: to consistently deliver meaningful experiences by empowering people, driving innovation and harnessing technology.
Recent company news
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POLITICO ProE&E News: Red states urge lawmakers to probe group chaired by chief justice
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About Probe Group
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Probe Group.
Salary
$110k – $165k
per year