Customer Service Representative
Mom's Meals(8 days ago)
About this role
A Customer Service Representative at Mom's Meals handles customer interactions by providing support and processing meal orders. They serve as the first point of contact for clients, ensuring accurate order submission and excellent service to support the company's mission of delivering tailored nutrition solutions.
Required Skills
- Customer Service
- Order Processing
- Communication
- CRM
- Microsoft Office
- Deescalation
- Multi-line Phone
- HIPAA
- Bilingual
- Call Center
About Mom's Meals
momsmeals.comMom's Meals is a U.S.-based provider of chef-crafted, home-delivered meals designed and overseen by registered dietitians to support older adults and people managing chronic conditions. The company offers medically tailored meal programs, nutrition counseling, oral nutrition supplements, and specialty options (halal, kosher, shelf-stable, and produce/pantry boxes). Meals are customizable to dietary needs and delivered ready-to-heat to simplify mealtime, support recovery, and help manage chronic disease. Headquartered in Ankeny, Iowa, Mom's Meals partners with individuals, caregivers, case managers, health plans, and government agencies to integrate meal services into care plans.
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