Customer Service Representative
Daniels Health(6 days ago)
About this role
The role involves providing excellent customer service to healthcare clients by managing communication, scheduling, issue resolution, and record-keeping to ensure seamless interactions. It is a key support position focused on enhancing customer experience and operational efficiency within a healthcare waste management company.
Required Skills
- Microsoft Office
- Salesforce
- Communication
- Problem Solving
- Customer Service
- Data Entry
- Scheduling
- Report Generation
- Process Improvement
- Relationship Building
About Daniels Health
danielshealth.comDaniels Health is a medical waste management company that, for over 20 years, has delivered regulated collection, treatment and disposal services and sharps‑containment solutions under the Daniels Sharpsmart brand. They provide reusable Sharpsmart containers and end‑to‑end managed programs — including safe collection, transport, compliant disposal, staff training and auditing — designed to reduce clinical risk, costs and environmental impact. Daniels markets itself on safety, sustainability and customer experience, citing industry‑leading Net Promoter Scores and serving hospitals, clinics and laboratories with fully auditable waste‑management solutions.
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