Customer Service Representative
Rebag(14 days ago)
About this role
Rebag is seeking a customer service representative to support their rapidly growing e-commerce business. The role involves handling customer inquiries, providing solutions, and working cross-functionally with different teams to ensure excellent service. The position emphasizes high responsiveness and relationship building to support the company's mission in the luxury resale market.
Required Skills
- Customer Service
- Communication
- Problem Solving
- Zendesk
- Shopify
- Google Suite
- Multi-tasking
- Fast-paced Environment
- Relationship Building
About Rebag
rebag.comRebag is a luxury resale marketplace that buys, sells, and trades authenticated pre-owned designer handbags, accessories, watches, and jewelry. It operates online and through physical stores, offering instant offers and transparent pricing using its valuation tools (e.g., Clair) and condition-based grading. Rebag focuses on top luxury brands, expert authentication, and curated inventory to give sellers quick liquidity and buyers access to authenticated pieces at resale prices. Customers use Rebag to sell unwanted designer items, trade up with store credit, or shop a vetted selection with guaranteed authenticity.
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