Customer Service Representative

Opendoor(2 days ago)

Phoenix, AZOnsiteFull TimeJunior$40,000 - $50,600Customer Support/Experience

About this role

The role involves providing support to customers through various channels, guiding them through real estate transactions, and collaborating with internal teams to enhance the customer experience. It requires understanding customer needs, handling complex interactions, and working across multiple systems to deliver a top-tier service.

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Required Skills

Communication
Empathy
Problem Solving
Active Listening
Customer Service
Real Estate Knowledge
Multitasking
Collaboration
De-escalation
Teamwork

About Opendoor

opendoor.com

Opendoor Labs, Inc. (Opendoor) is a San Francisco–based real estate technology company that buys and sells homes directly through an online platform, offering instant cash offers so homeowners can skip listing, showings, and lengthy timelines. Homeowners can request a free offer and choose a closing date that fits their schedule while Opendoor manages inspections, repairs, and transaction logistics. The company also provides related services such as trade‑ins, financing options, and resale listings to simplify moving between homes. Customers use Opendoor for a faster, more convenient, tech‑driven alternative to traditional real estate transactions.

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