Customer Service Representative

Opendoor(2 days ago)

Phoenix, AZOnsiteFull TimeMedior$40,000 - $46,000Customer Support

About this role

Opendoor is seeking Experience Advocates to provide support to customers during their home buying and selling process. The role involves handling customer inquiries, guiding them through complex transactions, collaborating internally to resolve issues, and continually improving the customer experience.

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Required Skills

Customer Service
Communication
Problem Solving
Empathy
Knowledge Management
De-escalation
Real Estate
Multitasking
Collaboration
Active Listening

About Opendoor

opendoor.com

Opendoor Labs, Inc. (Opendoor) is a San Francisco–based real estate technology company that buys and sells homes directly through an online platform, offering instant cash offers so homeowners can skip listing, showings, and lengthy timelines. Homeowners can request a free offer and choose a closing date that fits their schedule while Opendoor manages inspections, repairs, and transaction logistics. The company also provides related services such as trade‑ins, financing options, and resale listings to simplify moving between homes. Customers use Opendoor for a faster, more convenient, tech‑driven alternative to traditional real estate transactions.

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