Customer Service Representative
ThedaCare(10 days ago)
About this role
ThedaCare is seeking a Customer Service Representative to handle first-level customer service in an inbound call center. The role involves managing high call volumes, providing accurate information, and assisting with financial transactions related to patient accounts. The position supports the organization's goal of delivering outstanding care and ensuring patient satisfaction.
Required Skills
- Customer Service
- Communication
- Insurance Knowledge
- Payment Processing
- Medical Billing
- Call Center
- Patient Interaction
- Financial Assistance
- Data Entry
- Problem Solving
About ThedaCare
thedacare.orgThedaCare is a comprehensive healthcare system dedicated to individualized care located throughout Northeast Wisconsin.
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