Customer Service Representative
Realm
About this role
Realm Health is hiring a customer-focused Customer Service Representative to support members with their insurance inquiries. The role involves providing exceptional assistance, resolving issues empathetically, and collaborating with internal teams to ensure member satisfaction. It is a full-time position based in Dallas, TX, emphasizing service quality and communication skills.
Skills
Qualifications
About Realm
realmhealth.comRealm Health is a benefits and insurance provider that delivers easy-to-access, affordable healthcare and ancillary coverage for individuals and employer groups, with a particular focus on truckers and small business groups. They offer customizable, guaranteed-issue plans including medical/healthcare, dental, vision, telemedicine, term life, critical illness, and group accident products, plus advocacy and 24/7/365 access to care. Realm emphasizes low premiums, simple enrollment, PPO network access, online member tools (claims/eligibility) and a dedicated support team to help members meet their healthcare goals.
About Realm
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for Realm.
Salary
$32k – $40k
per year