Customer Service Representative (Remote CST)

Clinical Careers Page(21 days ago)

RemoteFull TimeJunior$18,500 - $18,500Customer Service

About this role

CVS Health is hiring a Customer Service Representative to support customers with benefits and claims, providing education, resolving inquiries, and ensuring customer satisfaction. The role involves engaging empathetically with customers, collaborating with team members, and adhering to company policies in a healthcare setting.

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Required Skills

Customer Service
Communication
Problem Solving
Teamwork
Healthcare Knowledge
Claims Support
Empathy
Documentation
Computer Skills

Qualifications

High School Diploma
GED

About Clinical Careers Page

cvshealth.com

CVS Health is America's leading health solutions company, providing integrated services across retail pharmacy (CVS Pharmacy), pharmacy benefits management (CVS Caremark), and health insurance (Aetna). The company offers pharmacy services, health plans, clinical care (including MinuteClinic), and health-and-wellness programs for consumers, employers, and government payers. By combining a large national retail footprint with claims processing, care management, and clinical services, CVS Health aims to coordinate care, lower costs, and improve health outcomes. Businesses and consumers use its solutions for medication management, plan administration, and in-person and virtual care.

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