Customer Service Representative
Dfn
About this role
Douglas Fast Net is seeking a dedicated Customer Service Representative to support customers through various channels, providing service, troubleshooting, and assistance with offerings and billing. This role emphasizes local, customer-first service with opportunities for growth and community involvement.
Skills
About Dfn
dfn.netDFN (Douglas Fast Net) is a 100% local fiber internet provider based in Oregon. They deliver fast fiber broadband to homes and businesses in Roseburg, North Bend, Coos Bay and surrounding communities. DFN emphasizes local ownership and support, with online account management and community-focused service. Their site positions them as a regional alternative for reliable, fiber-based connectivity.
About Dfn
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for Dfn.
Salary
$57k – $76k
per year