Customer Service Representative
WashingtonMills
About this role
A Customer Service Representative at Washington Mills handles customer orders, maintains communication with customers and internal teams, and manages various order-related processes using ERP and CRM systems. The role requires coordination, communication, and a focus on delivering exceptional customer service within a manufacturing environment.
Skills
About WashingtonMills
washingtonmills.comWashington Mills is a global manufacturer of high‑quality abrasive grain, ceramic powders, and fused minerals, serving industrial and technical markets since 1868. The company produces engineered materials—such as fused and recrystallized alumina, silicon carbide, and specialty ceramic powders—for use in abrasives, refractories, advanced ceramics, filtration, and other demanding applications. Washington Mills supplies customized grades, technical support, and global distribution from its manufacturing footprint to meet OEM and processor specifications. The company emphasizes material‑science expertise and tight quality control to deliver consistent, application‑specific solutions.
About WashingtonMills
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for WashingtonMills.
Salary
$55k – $65k
per year