Customer Service Representative
Contact Government Services, LLC
About this role
CGS is hiring a Customer Service Representative to support a large Federal agency, focusing on responding to public inquiries through calls and emails. The role involves using knowledge bases, documenting communications, and adhering to procedures, with opportunities for professional growth in a supportive environment.
Skills
About Contact Government Services, LLC
cgsfederal.comContact Government Services (CGS) is a government-focused consulting and technology services firm that helps federal agencies simplify and enhance operations by optimizing human, technical, and financial resources. Their team of technologists, consultants, and project managers partners with agencies to understand needs, identify opportunities for innovation, and deliver customized solutions. CGS provides services such as program and project management, IT modernization, and resource optimization to improve efficiency, compliance, and mission outcomes. They emphasize tailored engagements and measurable results to advance government performance.
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About Contact Government Services, LLC
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for Contact Government Services, LLC.
Salary
$32k – $40k
per year