Customer Service Representative
Liaison International
About this role
Join Liaison as a Customer Service Representative (CSR) and play a vital role in assisting applicants through phone, chat, and email, ensuring a smooth application process. The role involves providing exceptional support, troubleshooting web-based applications, and maintaining accurate records in a CRM system.
Skills
Qualifications
About Liaison International
liaisonedu.comIndustry
Education
Liaison is a higher-education technology company that provides admissions and enrollment management solutions for colleges, universities, and professional schools. Its platform combines application processing, CRM-driven recruitment and engagement tools, event and communications management, centralized application services, and analytics to help institutions attract, enroll, and support students. Liaison emphasizes data-driven workflows, integrations with campus systems, and strategic services to improve recruitment efficiency, student engagement, and enrollment outcomes.
Recent company news
DeadlineLizzie Avery Dies: Long-Serving NBCUniversal TV Sales Exec Was 54
Dec 23, 2025
PR NewswireSarah Coen Named Chief Growth Officer of Liaison International
Aug 22, 2023
CX TodayLiaison’s Admissions Solution Integrated with Slate CRM
Jul 5, 2021
HRTech SeriesColleen Speranza Named Chief Human Resource Officer of International EdTech Company
Nov 29, 2022
PR NewswireLiaison International and NAGAP Forge Partnership to Empower Graduate Enrollment Management
Feb 22, 2024
About Liaison International
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for Liaison International.
Salary
$38k – $39k
per year