Customer Service Representative
Probe Group
About this role
A customer service representative at Probe Group handles mobile customer inquiries through voice or livechat, providing accurate information, assisting with service activation/cancellation, account setup, troubleshooting, and promoting self-service options. The role involves resolving customer concerns, recording details, ensuring policy compliance, and delivering excellent customer experiences.
Skills
About Probe Group
probe.groupWe are leaders in CX and BPO services with a clear purpose: to consistently deliver meaningful experiences by empowering people, driving innovation and harnessing technology.
Recent company news
Al JazeeraInvestigators probe group that arranged ‘trafficking’ flights out of Gaza
Nov 15, 2025
Bloomberg.comKKR Said to Be in Advanced Talks to Buy Australia’s Probe Group
Sep 29, 2021
POLITICO ProE&E News: Red states urge lawmakers to probe group chaired by chief justice
1 month ago
AFRMorgan Stanley kicks off buyer search for outsourcing group Probe
Jul 6, 2021
IBISWorldIBISWorld Names Top 500 Private Companies of 2019-20
Sep 23, 2020
About Probe Group
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Probe Group.
Salary
$89k – $132k
per year
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