Probe Group
A customer service representative at Probe Group handles mobile customer inquiries through voice or livechat, providing accurate information, assisting with service activation/cancellation, account setup, troubleshooting, and promoting self-service options. The role involves resolving customer concerns, recording details, ensuring policy compliance, and delivering excellent customer experiences.
We are leaders in CX and BPO services with a clear purpose: to consistently deliver meaningful experiences by empowering people, driving innovation and harnessing technology.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Probe Group.
Probe Group didn’t post a salary, so this is our estimate from similar listings.
146% above the average for this role
Morgan Stanley kicks off buyer search for outsourcing group Probe
Jul 6, 2021