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Customer Service Representative at Eversource Energy - ApplyBlast

Customer Service Representative

Eversource Energy

5 months ago

3.7 on Glassdoor

Westwood, MA

Onsite

Full Time

Junior

0 applicants

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About this role

A Bilingual Customer Service Representative at Eversource handles customer inquiries through phone, email, and other channels, ensuring timely resolution and maintaining customer records. The role involves managing service outages, billing issues, and customer accounts while providing support to field personnel and interacting with customers and regulatory agencies.

Skills

Qualifications

High School Diploma or equivalentSHL Customer Service AssessmentWorking knowledge of PC applications

About Eversource Energy

eversource.com

Headquarters

Hartford, Connecticut, United States

Company Size

10001+ employees

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Eversource is an energy provider serving customers in Connecticut, Massachusetts and New Hampshire. Access your residential account, report outages, and more.