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Customer Service Representative at Altasciences - ApplyBlast

Customer Service Representative

Altasciences

4 months ago

3.0 on Glassdoor

Montreal, Quebec

Onsite

Part Time

Junior

0 applicants

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About this role

A Customer Service Representative at Altasciences serves as a key point of contact for clinical trial volunteers, providing preliminary study information and pre-screening candidates for eligibility. This role requires ensuring compliance with study protocols and Good Clinical Practices while managing participant communications and scheduling appointments.

Responsibilities

Pre-screen volunteers to determine eligibility for clinical trials
Manage participant communications and scheduling appointments
Ensure compliance with study protocols and SOPs
Update participant management software with demographics
Support strategic study recruitment targets

Skills

Qualifications

High School Diploma

About Altasciences

altasciences.com

Headquarters

Laval, Quebec, Canada

Company Size

1001-5000 employees

Founded

1995

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Contract research organization specialized in seamless, end-to-end, early phase drug development, we act to get your most promising compounds into and through early phase clinical trials.