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Customer Service Representative at Kapsch TrafficCom AG - ApplyBlast

Customer Service Representative

Kapsch TrafficCom AG

3 months ago

Corona, CA

Onsite

Full Time

Junior

0 applicants

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About this role

This onsite role involves serving as the primary public contact for customer service issues, handling calls, emails, and web chats to provide information and resolve problems. Employees will process payments, manage account discrepancies, handle disputes, and update customer information within a team-oriented environment.

Responsibilities

Serve as the first point of contact for public customer service inquiries
Process credit card payments and handle account discrepancies
Manage customer disputes and process account closures or refunds
Conduct web chats and respond to customer emails
Update customer demographic and vehicle information in internal systems

Skills

About Kapsch TrafficCom AG

kapsch.net

Headquarters

Vienna, Wien, Austria

Company Size

5001-10000 employees

Founded

1892

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Entdecken Sie mit Kapsch TrafficCom innovative Mobilitätslösungen für ein nachhaltiges Verkehrsmanagement und effiziente Mauteinhebung weltweit.

Recent company news

TradingView

Kapsch TrafficCom AG: Preliminary business figures for the first three quarters of the financial year significantly short of expectations and revision of the outlook for the financial year 2025/26.

1 month ago