ApplyBlast uses AI to match you with the right jobs, tailor your resume and cover letter, and apply automatically so you can land your dream job faster.

Features

Auto Apply Resume Optimizer Cover Letter Optimizer Interview Prep

Company

Social Media

Need Help?

team@applyblast.com

Customer Service Representative at Probe Group - ApplyBlast

Customer Service Representative

Probe Group

3 months ago

Taguig City, Philippines

Onsite

Full Time

Junior

0 applicants

View Job Listing

Apply to 100+ jobs

About this role

This role involves interacting with mobile customers via voice or live chat to provide accurate information about plans and services. Responsibilities include assisting with account activation or cancellation, troubleshooting issues, handling billing concerns, and promoting self-service options. The position also requires recording customer details, resolving queries according to policies, and referring unresolved grievances to relevant departments.

Responsibilities

Interact with mobile customers via voice or live chat channels
Assist in activating, cancelling, or updating customer accounts
Answer basic troubleshooting and billing concerns for clients
Record customer concerns and ensure required changes are made
Promote self-service options and cross-sell Amaysim products

Skills

About Probe Group

probe.group

Headquarters

Melbourne, Victoria, Australia

Company Size

1-10 employees

View Profile

We are leaders in CX and BPO services with a clear purpose: to consistently deliver meaningful experiences by empowering people, driving innovation and harnessing technology.