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Customer Service Representative at Labcorp - ApplyBlast

Customer Service Representative

Labcorp

3 months ago

4.8 on Glassdoor

Chattanooga, Tennessee, United States

Onsite

Full Time

Junior

0 applicants

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About this role

Labcorp is seeking an on‑site Customer Service Representative in Chattanooga, TN to act as a liaison between the company, its customers, and patients. The role involves handling inbound and outbound communications, resolving routine requests, providing education, and ensuring accurate test result notifications while maintaining HIPAA‑compliant records.

Responsibilities

Act as liaison between Labcorp, customers, and patients
Resolve routine customer requests via inbound and outbound calls
Notify clients of test results in a timely and accurate manner
Review test forms for accuracy and report discrepancies
Perform administrative support for medical record and CRM data maintenance

Skills

About Labcorp

labcorp.com

Headquarters

Burlington, North Carolina, United States

Company Size

10001+ employees

View Profile

Labcorp is a global life sciences and healthcare company that provides diagnostic laboratory testing and drug development services. It operates clinical laboratories and digital testing solutions for patients and providers while supporting biopharma companies with clinical trial services, central laboratory capabilities, and development analytics. Labcorp’s testing, data and research platforms help guide healthcare decisions across clinical care, research and commercial drug development worldwide.