Instant Teams
The role involves handling customer inquiries, providing excellent service through active listening, and resolving issues proactively on the first call. It includes managing confidential information, de‑escalating situations, tracking call data for reporting, and upselling when required.
Headquarters
Southern Pines, North Carolina, United States
Company Size
501-1000 employees
Founded
2016
Instant Teams is a Total Experience (CX & EX) marketplace powered by America's military spouse workforce, offering outsourced remote customer and employee experience teams, a high-conversion job board, and brand activation solutions through community events. They build and manage onshore, remote CX and EX teams that outperform industry benchmarks in speed, quality, and retention, while providing military spouses with sustainable remote career opportunities. Their platform serves both employers seeking resilient, mission-driven talent and brands looking to reach a fiercely loyal military community audience.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Instant Teams.
32% below the average for this role
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