Covan Group
The role involves handling customer inquiries, providing excellent service through active listening, and resolving issues proactively on the first call. The representative works with confidential information, escalates when necessary, tracks call data for reporting, and may upsell products or services.
Headquarters
Fredericksburg, Virginia, United States
Covan Group is a Service-Disabled Veteran-Owned Small Business (SDVOSB) based in the National Capital Region, specializing in defense and military innovation. The company provides services across three core divisions: Experimentation (mission planning, data collection, and analysis), Human Machine Teaming (bridging AI technologies with warfighter needs), and Wargaming (developing digital Tactical Decision Games for military readiness). Their team of experienced veterans and civilians supports clients across research, development, and operational innovation for the U.S. military and partner organizations.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Covan Group.
Covan Group didn’t post a salary, so this is our estimate from similar listings.
21% below the average for this role