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Customer Service Representative at Modivcare - ApplyBlast

Customer Service Representative

Modivcare

2 months ago

2.6 on Glassdoor

Remote

Full Time

Junior

0 applicants

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About this role

Modivcare is seeking a remote Customer Service Representative based in Oklahoma to serve as the first point of contact for members, handling transportation inquiries, scheduling, and issue resolution. The role involves accurate documentation, adherence to company policies, and supporting a 24/7 contact center environment with flexible shift options.

Responsibilities

Assist customers with transportation questions and concerns
Schedule, modify, and cancel reservations as requested
Document customer interactions and ensure accurate trip data entry

Skills

About Modivcare

modivcare.com

Headquarters

Denver, Colorado, United States

Company Size

10001+ employees

View Profile

Modivcare is a provider of non-emergency medical transportation, in-home personal care, and remote monitoring services to members across the United States. The company delivers transportation and care solutions to support Medicaid, Medicare Advantage and health system partners, focusing on improving access to care and reducing ER utilization.