lottie
Lottie is seeking a Customer Service Representative to be the first point of contact for care providers using their marketplace and Found CRM platform, handling live chat and email inquiries, escalating complex issues, and contributing to the knowledge base. The role involves troubleshooting, collaborating with product and engineering teams, and supporting the development of AI-driven support processes.
Headquarters
London, England, United Kingdom
Company Size
51-200 employees
Founded
2021
Lottie is a free UK-based service that helps people compare elderly care options and access expert advice to find the right support for their needs. The platform covers care options across the United Kingdom, enabling users to evaluate providers and services to fit their situation. By combining comparison tools with professional guidance, Lottie aims to simplify the process of choosing elder care. It positions itself as a trusted, user-friendly resource for families navigating care decisions.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for lottie.
11% below the average for this role
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