Customer Service Representative

viagogo

11 months ago

Limerick, Ireland

Hybrid

Full Time

Junior

1 applicant

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About this role

A Customer Service Representative at StubHub/viagogo serves as the first point of contact for customers buying and selling tickets, delivering high-quality support across phone, email, and chat. The role focuses on resolving inquiries efficiently, representing the brand in a fast-paced, performance-driven environment, and contributing to a global marketplace for live events.

Skills

About viagogo

workatviagogo.com

viagogo is a global online marketplace for tickets to live events, connecting buyers and sellers to concerts, sport, theatre and other performances. The platform aggregates listings from individuals and professional sellers across many countries, offering inventory for a wide range of dates, venues and price points. viagogo emphasizes a secure, user-friendly buying experience and supportive seller tools, and hires across product and tech disciplines — web and front-end developers, UX designers, data scientists, product analysts and more — with offices in cities like Geneva, London, Limerick, New York, Taipei and San Antonio.