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Customer Service Representative at Coast - ApplyBlast

Customer Service Representative

Coast

2 months ago

3.7 on Glassdoor

Remote

Full Time

Junior

0 applicants

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About this role

The Customer Service Representative works under close supervision to handle incoming and outgoing calls, perform data entry, and maintain production records. The role involves following scripted interview procedures, tracking call information for auditing, and providing courteous service while adhering to quality standards. It is a remote position requiring residence within 50 miles of the West Monroe, LA office and includes a training period before assignment to various shift schedules.

Responsibilities

Handle incoming and outgoing customer calls
Enter and verify data in Windows‑based database
Track call information and generate audit reports

Skills

About Coast

coastpay.com

Headquarters

New York, New York, United States

Company Size

51-200 employees

Founded

2020

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Coast is a fintech that offers an all-in-one card program combining a fuel card, corporate card, and expense management platform for fleets and field teams. Businesses can issue cards by job or team, enforce real-time spending rules, capture receipts on site, and automate reconciliation to reduce fraud and speed up bookkeeping. Coast also provides Bill Pay for invoice capture, approvals, and vendor payments, along with integrations with telematics, fleet management, and accounting systems.