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Customer Service Representative at Driven Brands Inc - ApplyBlast

Customer Service Representative

Driven Brands Inc

2 months ago

Laval, Quebec, Canada

Hybrid

Full Time

Junior

0 applicants

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About this role

The Customer Service Representative handles inbound calls related to automotive glass insurance claims, using scripts and systems to assist customers with questions and recommend solutions. The role is supervised by a Team Lead, includes a paid in‑person training period in Laval, and transitions to 100% remote work with variable hours.

Responsibilities

Respond to insurance claim calls regarding automotive glass breakage
Assist customers using scripts and recommend appropriate solutions
Work variable hours including early mornings and Saturdays

Skills

About Driven Brands Inc

drivenbrands.com

Headquarters

Charlotte, North Carolina, United States

Company Size

5001-10000 employees

Founded

2006

View Profile

Driven Brands is a leading automotive services company that operates and franchises a portfolio of well-known brands offering maintenance, repair, car wash, paint, collision, and glass services. The company serves consumers and commercial customers through locations across North America and other markets, and is part of the automotive services and franchising industry.