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Customer Service Representative at Fleetworthy - ApplyBlast

Customer Service Representative

Fleetworthy

1 month ago

2.7 on Glassdoor

Remote

Full Time

Junior

30 applicants

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About this role

The Customer Service Representative builds strong relationships with customers by delivering professional, friendly, and solutions-focused support across phone, live chat, and email. The role involves investigating and resolving customer issues, maintaining accurate account records, and collaborating with internal partners to ensure a seamless customer experience. This position supports fleet accounts, owner-operators, and consumers while contributing to team initiatives and continuous improvement efforts.

Responsibilities

Serve as first point of contact for customer inquiries via phone, chat, and email
Investigate and resolve customer issues including billing questions and account updates
Maintain and update customer accounts in proprietary internal platforms and CRM software

Skills

About Fleetworthy

fleetworthy.com

Headquarters

Albany, New York, United States

Company Size

51-200 employees

View Profile

Fleetworthy is a fleet management technology company offering an all-in-one suite that brings together Safety & Compliance, Toll Management, and Weigh Station Bypass solutions for commercial fleets. Their platform centralizes driver and asset compliance, toll payments, and access to over 925 bypass sites across North America to keep fleets road-ready and reduce costs. Trusted by 80% of the largest fleets in North America, Fleetworthy helps fleet managers, owner operators, HR, and finance teams streamline operations and maintain regulatory compliance.