Customer Service Representative

We are seeking a customer-focused Customer Service Representative to deliver exceptional support across multiple communication channels, including phone, email, social media, and mail. The role involves resolving customer inquiries, processing orders and replacements, coordinating with internal teams and shipping carriers, and documenting interactions in Zendesk CRM. The ideal candidate will possess excellent communication skills, attention to detail, and strong problem-solving abilities to thrive in a fast-paced environment.