Hartford HealthCare
The Customer Service Representative analyzes, investigates, and resolves patient and insurance billing balances in response to calls or inquiries within a multi-entity healthcare environment. This role involves handling patient disputes, collecting payments, updating account information, and ensuring compliance with payer regulations and billing standards. The representative collaborates with internal departments and external agencies to resolve billing issues and maintain high-quality customer service metrics.
Hartford HealthCare is a Connecticut-based integrated health system operating eight acute care hospitals, behavioral health facilities, a multi-specialty medical group with over 800 physicians across 350+ locations, rehabilitation services, senior services, and homecare programs. The hhccareers.org site serves as its recruitment portal, connecting candidates with clinical and nonclinical roles—including nursing, allied health, and administrative positions—and offering job search tools, candidate resources, and information on benefits and career development. Hartford HealthCare has been recognized by Fortune, U.S. News & World Report, Leapfrog, and Healthgrades for innovation, safety, and specialty excellence.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Hartford HealthCare.
Hartford HealthCare didn’t post a salary, so this is our estimate from similar listings.
34% below the average for this role
Customer Service Representative
Huntington Health
Customer Service Representative
Huntington Health
Customer Service Dispute Resolution Analyst
Huntington Health
Systems Account Resolution Analyst
BRISTOL HOSPITAL INCORPORATED
Systems Account Resolution Analyst
BRISTOL HOSPITAL INCORPORATED
Systems Account Resolution Analyst
Bristol Hospital and Health Care Group