Customer Service Representative

The Customer Service Representative at Essilor Luxottica Canada provides top-quality service to customers by handling daily interactions, including processing orders, addressing inquiries, and resolving issues. The role involves answering inbound and outbound calls, troubleshooting complex concerns, and acting as a liaison between the lab and inter-company laboratories to ensure customer satisfaction. This position requires strong communication skills, attention to detail, and the ability to work effectively within a team environment.