Fortune Brands Innovations
The Customer Service Representative serves as the primary point of contact for consumers, addressing product, installation, and warranty inquiries with world-class support. This fully remote role involves troubleshooting issues, guiding customers through solutions, and managing warranty decisions while maintaining accurate documentation. The position includes comprehensive paid training to ensure expertise in Moen products before handling customer interactions.
Headquarters
Deerfield, Illinois, United States
Company Size
10001+ employees
Founded
2011
Fortune Brands Innovations (NYSE: FBIN) is an industry-leading home, security and digital products company behind leading brands such as Moen, Therma-Tru, Master Lock, and Yale residential. The company is a brand, innovation and channel leader focused on exciting opportunities within the home, security and commercial building markets, operating across the attractive categories of water, outdoors and security. It serves homeowners, contractors, distributors and commercial builders, driving growth through product development, connected products, channel partnerships and strategic go-to-market execution.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Fortune Brands Innovations.
22% below the average for this role
Customer Service Representative
VF Corporation
Customer Solutions Specialist (Polish & English)
Cross Border Talents
Customer Solutions Specialist (Polish & English)
Cross Border Talents
Warranty Customer Care Representative
VF Corporation
Warranty Customer Care Representative
VF Corporation
Customer Solutions Representative (Consumer)
Masco Canada