Fringe Benefit Group
The Customer Service Representative handles inbound and outbound member and participant inquiries regarding benefits, eligibility, enrollment, claims, and retirement accounts. This role focuses on delivering high-quality service by actively listening, resolving issues efficiently, and maintaining compliance with organizational protocols. The position requires strong communication skills and the ability to manage multiple priorities in a dynamic environment.
Headquarters
Austin, Texas, United States
Company Size
201-500 employees
Founded
1983
Fringe Benefit Group is a benefits administration company that designs and manages healthcare, retirement and specialty benefit programs specifically for hourly and prevailing-wage contractors. For more than 30 years it has provided full‑service administration—TPA and enrollment services plus proprietary tools—to simplify plan enrollment and ongoing management. FBG partners with national carriers and a network of 600+ brokers and agents and operates programs such as The Contractors Plan and The American Worker, serving thousands of employers and over 125,000 participants.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Fringe Benefit Group.
Fringe Benefit Group didn’t post a salary, so this is our estimate from similar listings.
11% below the average for this role