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resolvglobal
We are hiring bilingual English/Spanish Customer Service Representatives to work remotely from Mexico for a healthcare-related customer service program. This full-time role involves handling inbound calls, providing accurate information about transportation services, and delivering a professional, empathetic customer experience. Representatives will assist health plan members with questions and concerns while maintaining compliance with HIPAA and other requirements.
Resolv Global is a global BPO provider offering outsourcing, call center, and collections services to help businesses cut costs, scale, and serve customers worldwide. It operates from six sites and leverages remote teams across 18+ languages to deliver seamless, scalable customer support across geographies. The company positions itself as a global staffing solutions partner, using multilingual capabilities to meet diverse client needs. Resolv Global focuses on delivering cost-efficient, scalable customer service for organizations seeking to expand their global reach.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for resolvglobal.
76% below the average for this role
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