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© All Rights Reserved. ApplyBlast.com
zim
The Customer Service Representative will manage customer inquiries, bookings, and external and internal coordination to ensure timely and accurate service delivery. This role involves handling tracking, documentation, and booking processes while addressing client needs and resolving issues to improve customer satisfaction. The position requires close collaboration with various departments to maintain operational efficiency and support client retention efforts.
ZIM Integrated Shipping Services Ltd. is a leading global container shipping carrier that provides containerized cargo transportation across all major trade routes. The company operates a modern fleet and offers specialized services including reefer (temperature-controlled) shipping. ZIM is supported by a worldwide network of local offices and representatives to manage bookings, schedules and customer support. Customers choose ZIM for its extensive route coverage, operational reliability, and end-to-end cargo solutions.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for zim.
zim didn’t post a salary, so this is our estimate from similar listings.
8% above the average for this role
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