Alorica
The Customer Service Representative role involves guiding customers through questions and challenges while actively listening to provide clear, effective solutions. This position requires maintaining accurate customer records and identifying opportunities to introduce new or enhanced services that meet customer needs. The role focuses on delivering digital-first, people-centered experiences to support the company's financial services clients.
Great CX & BPO uses tech, analytics, AI, automation & process optimization to meet your goals. Discover how Alorica can help your brand succeed.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Alorica.
30% below the average for this role