TDCX
This role focuses on delivering exceptional customer support across various communication channels while resolving issues and ensuring high satisfaction. The position involves identifying customer needs, collaborating with internal teams for case closure, and providing feedback to enhance workflows. It requires strong communication skills, adaptability to multiple systems, and the ability to build lasting customer relationships.
TDCX is a leading provider of business process outsourcing (BPO) services in customer experience & Asia-Pacific's best outsourced contact centre with global workspaces in Singapore, Malaysia, Thailand, Philippines, Hong Kong, China, Japan, India, Romania, Spain and Colombia.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for TDCX.