Customer Service Representative

The Customer Service Representative at OC Transpo delivers a broad range of program areas and services related to Marketing/Branding, Sponsorship/Advertising, Customer Service, Information, Fare Sales and Operations, Community Relations, and Internal Communications. The role involves providing transit customer services, including responding to customer enquiries, complaints, and feedback through various channels, processing financial transactions for fare instruments, and receiving and processing transportation requests for Para Transpo service. The position requires a minimum of Grade 12 completion and 2 years of relevant customer service experience.