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Customer Service Representative at Baxter International - ApplyBlast

Customer Service Representative

Baxter International

4 days ago

Remote

Full Time

Junior

0 applicants

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About this role

The Customer Service Representative at Baxter provides exceptional customer service in the healthcare industry, serving as the primary contact for rental therapy surfaces, bariatric products, and after-hours capital technical support. The role involves answering product inquiries, connecting customers with Clinical Account Managers for billing and order needs, and maintaining technical expertise through ongoing training. This position requires strong communication and problem-solving skills to ensure high customer satisfaction in a fast-paced medical field environment.

Responsibilities

Provide exceptional customer service for rental therapy surfaces and bariatric products
Handle and resolve customer inquiries over the phone while ensuring adherence to protocols
Partner with internal teams to investigate and resolve customer issues

Skills

About Baxter International

baxter.com

Headquarters

Deerfield, Illinois, United States

Company Size

10001+ employees

Founded

1931

View Profile

Baxter International is a global healthcare company that develops and provides medical devices, connected solutions, and advanced injectable technologies for hospitals, physician offices, and home care settings. Their product portfolio spans primary care, hospital care, surgical care, nutritional care, and respiratory health. For nearly a century, Baxter has been committed to saving and sustaining lives by partnering with healthcare professionals and patients to deliver smarter, more personalized care.